Pharmacy Technicians are healthcare professionals who work alongside our Clinical Pharmacists to ensure efficient and effective use of medicines. Their core role is to maximise safe, cost effective best practice in prescribing medicines to improve the quality of patient care.
Their role includes:
- Helping patients get the best from their medicines
- On the day queries
- Sorting repeat medications
- Dealing with out of stock medication
- Following up patients who have recently been discharged
- Checking they are aware of changes to their medication if not already informed
- Answering their questions
- Referring/signposting to other services when required
- Discharge summary/letters from hospital
- Identifying and rectifying unexplained changes
- Working with patients and community pharmacies to ensure patients receive the medicines they need
To make an appointment, complete an online consultation or ask your GP practice reception team.
Pharmacy Health Campaigns
'Only order what you need campaign' - Reducing medicines waste - only order what you need - NHS Cheshire and Merseyside
A large amount of medicines are wasted in Cheshire and Merseyside each year. We need your help to reduce this.
Check what medicines you have at home before you order your repeat prescriptions. If you have enough, only request the medicines you need this time. You will still be able to order others again in future
Speak to your pharmacy team if you have any questions about how to change your prescription request.
More information about the campaign can be accessed by using the link below.
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Medication Reconciliation
Have you ever wondered how GP Practices keep your medication details up to date when you move to another practice, or your medicines are changed in clinics or following a hospital stay?
A process called ‘Medicines Reconciliation’ is completed by our in-house pharmacy team. This helps ensure that you receive the correct medications at the right doses and at the right frequency to help you manage your condition/s.
It is done in various ways dependent on your needs.
New patients
When you register with your GP practice, we will ask you to supply us with information about any prescribed medicines, over the counter medicines and complementary or herbal medicines.
We look at least two sources of information such as that in your GP records, the medicines themselves with the labels for use attached, repeat prescription slips, community pharmacy patient medication records etc. as well as aiming to speak to the patient about how they use their medicines.
If any queries arise, we will discuss this with the relevant Healthcare Professional. Once completed we can then update your repeat medication list, so you can order them online as needed and organise any monitoring that needs to be implemented to maintain safe use of the medicines.
Clinic Letters
When you go to other healthcare appointments your GP practice is provided with a summary of your appointment, including any suggested medication changes. Letters are reviewed and your records updated, usually by a member of the pharmacy team such as a Pharmacy Technician.
Discharges
If you have had a stay in hospital, we receive a letter known as a discharge summary which provides your GP practice with information about your hospital stay. Our Pharmacy Technician Team will compare the list of medicines on your GP record with those listed on the discharge summary and update your records accordingly and arrange any follow-up needed for those medicines.